The Roll for Life Guarantee
Tear it on the mat. Send it back.
Coverage
Rips, tears, holes, split seams. We fix them free.
We offer complimentary repair services for rips, tears, holes or split seams. To start the process, contact our support team with photos of the damage and your original order number.
To qualify, the order must have been placed through www.cruzcmbt.com. The Roll for Life Guarantee applies only to the original purchaser and is non-transferable. Proof of purchase is required.
- $0Cost to repair
- 14Day turnaround goal
- FreeReturn postage to you
- USAMended in Dallas
How it works
Four steps, start to finish.
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Contact Support
Send us photos of the damage along with your original order number.
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Wash It First
A pre-wash is mandatory. Unwashed items are returned without being repaired.
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Ship It To Us
Getting the piece to our warehouse is on you. Postage back to you is on us.
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We Mend And Return
Our goal is to have your performance piece repaired and headed back within 14 days of receipt.
We made it. We know every seam in it.
Exclusions
What the guarantee doesn't cover.
Our commitment centers on rectifying manufacturing defects and the damage that comes from hard use. It does not extend to the following:
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Stains & Discoloration
Marks, fading and color change from wear or laundering aren't repairable defects.
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Burns, Abrasion & Corrosion
Extensive fabric damage from heat, scraping or chemical exposure falls outside coverage.
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Unwashed Items
A pre-wash is required before you send anything in. Unwashed pieces go back unrepaired.
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Second-Hand Pieces
The guarantee covers the original purchaser only and is non-transferable. Proof of purchase required.
The fine print
We'll fix it and send it back.
Our terms are straightforward: we'll fix it and send it back to you. Return postage is covered by us once you've shipped it in for mending. The responsibility for getting it to us rests with you.
Ship repairs to CRUZ CMBT Warehouse9673 Wendell Rd.
Dallas, TX 75243
Send it back and we'll repair it. We can make that offer because we made the piece in the first place.
Something need mending?
Reach out with photos of the damage and your order number and we'll get the repair started. Not gear from us yet? Everything we sell is cut, sewn and printed to order in Dallas.